Shipping policy

🌎 WORLDWIDE FREE SHIPPING

We offer FREE SHIPPING WORLDWIDE on all orders.

At Nexonic, we are committed to providing a simple, reliable, and convenient shipping experience to customers around the world.

1. Worldwide Shipping

We ship our products worldwide.

No matter where you are located, you can shop from Nexonic and have your order delivered to your country.

2. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

3. Delivery Time

Our estimated delivery time is 5–8 business days after your order has been shipped.

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs procedures, holidays, weather conditions, or other circumstances beyond our control.

4. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for tracking information to become active after shipment.

If your tracking information has not been updated for several days, please contact our support team and we will assist you.

5. Delayed or Lost Orders

Although we work with shipping carriers to provide reliable delivery, unexpected delays may occasionally occur.

If your order is significantly delayed or appears to be lost in transit, please contact us with your order number so we can assist you.

6. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the order needs to be reshipped.

7. Damaged Packages

If your package arrives damaged, please take clear photos or videos of the package and the product and contact us as soon as possible.

We will review the situation and work with you to find an appropriate solution.

8. Contact Us

If you have any questions about shipping or your order, please contact us through our Contact Us page.

Our support team will be happy to assist you.

Last updated: September 11, 2026